PRIVACY POLICY m

Our apologies. We hate to bore you with this information, but it's for the protection of both you as clients and us as a supplier.

Please read the below carefully. It may take a few moments but it might explain some of the questions you have regarding small detail of what we do, and how we do it. Further down the page, you will find our Privacy Policy and Web Disclaimer, which is how we deal with any information we collect from you. This website does not use cookies and no tracking is applied anywhere throughout this site.

MAIN GAME HIRE:

1. The Hirer is responsible for all care and supervision of the games.

2. Strictly NO DRINKS OR FOOD to be consumed or placed nearby during the playing of any game.

3. Once a game is in situ, no game should be moved. (i.e. Table top large games)

4. Games that come with play pieces must be put back after play in supply bag /bucket or area the game was supplied in.

5. All games and accessories will be checked upon collection. Any defacement, damage etc. may result in loss or part of deposit paid.

We reserve the right to refuse hire of games in the event of the following:

a). We have not been notified if we have stairs to carry the equipment up.

b). We have not received final balance of the hire 14 days prior to the date of the event.

c). Failure to pay will result in loss of deposit.

OUTDOOR HIRE:

some of our main games are handmade and must be under suitable cover or inside in

extreme weather which may damage the equipment. We reserve the right to change, swap

or offer an alternative if the conditions are considered unsuitable.

GAZEBO HIRE:

We can supply Gazebo hire if required. Our Gazebo's are pop up, and easy to assemble.

If you require this service please mention on your initial enquiry through either our on line form on this website, or when

enquiring by phone, facebook or email. Our standard terms and conditions also apply to Gazebo hire. We reserve the right to

refuse hire subject to adverse or dangerous weather conditions.

SOFT PLAY HIRE:

1. The Hirer is responsible for all care and supervision of all soft play equipment supplied.

2. Strictly NO DRINKS, FOOD OR SHOES are permitted in the soft play area.

Please ensure socks are worn.

3. Once the soft play equipment is in situ on the matting area, moving of the equipment is not permitted. Moveable blocks also have to stay in the matting area.

4. All soft play equipment will be checked upon collection. Any defacement, damage etc. may result in loss or part of deposit paid.

PLEASE NOTE:

Some items of soft play are age restricted. please adhere to the age restrictions mentioned. We will not be held responsible for any injury caused in the event of children over the recommended age using soft play.

Our soft play is suitable for 1-8 years. Ages 1 - 3 years with supervision.

TRUE VINTAGE GAME HIRE

1. The Hirer is responsible for all care and supervision of the games.

2. Some games are age restricted due to small parts. These may subject to choking hazards.

It is the hirer's responsibility to adhere to these age restrictions and supervision when these games are in use.

3. Our games are true vintage, and originate from the 1940's up to the 1990's. Some boxes and contents will have signs of

wear and tear, and have age related marks. Please handle these with great care and due respect, as any defacement, damage etc. may result in

loss or part of deposit paid. Strictly NO DRINKS OR FOOD to be consumed or placed nearby during the playing of any game.

A copy of these terms and conditions are available on hire of equipment if required.

STANDARD BOOKING REQUIREMENTS

Bookings are taken by telephone only. You can make enquiries using the online booking form on this website, and we will come back to you with either a request for more information if required, or a quote. When booking we will require name, address, phone number, full details of the venue, time and date

of the event games required. we will also need any additional details of access to the venue. i.e. parking.

If the event is to be held on the ground floor or upper floors, and if there is any access to lifts etc.

DEPOSIT

We will require a 30% deposit on initial booking which will secure the date in our diary. This is across all our equipment hire.Payment in full or over the standard 30% can be made at point of booking. All balance payments must be made within 14 days of the initial booking. Failure to pay within this period may result in the full cancellation fee and loss of your initial deposit.

In the event of unforeseen circumstances on our part i.e.: Adverse weather conditions, Failure to arrive due to vehicle breakdown or traffic accident, resulting in failure to deliver to site, we will offer a full refund, or an alternative booking

VENUE CLOSURE

In the event of your chosen venue closing, provided we are informed in an amount of time we would consider reasonable, a full refund or an alternative booking at a future date would be an option. If we don't have what we would consider reasonable notice this may result in the loss of your deposit.

AREAS WE COVER

WEST / SOUTH / NORTH AND EAST CUMBRIA / MORECAMBE / LANCASTER

(Other areas can be considered. Please use our enquiry form on this website, giving as much detail as you can about the venue and area.

DELIVERY / COLLECTION FEES:

This privacy policy sets out how CUMBRIA CARNIVAL RETRO GAME HIRE uses and protects any information that you give CUMBRIA CARNIVAL RETRO GAME HIRE when you use this website. CUMBRIA CARNIVAL RETRO GAME HIRE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CUMBRIA CARNIVAL RETRO GAME HIRE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/10/2024.

What we collect:

We may collect the following information:

1. name

2. contact information including email address

3. demographic information such as postcode and address

4. other information relevant to customer enquiries

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

1. Internal record keeping.

2. We may use the information to improve our products and services.

3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

4.We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for a box that you can add comments, here you can ask not to be included in any direct marketing we may do, if the option is shown. If it is not shown we will not include you in any direct marketing unless you ask us to do so. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email to ccrg1966@gmail.com If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by CUMBRIA CARNIVAL RETRO GAME HIREand while we endeavour to keep the information up to date and correct, I / we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are at liberty to link to other websites which are not under the control of CUMBRIA CARNIVAL RETRO GAME HIRE

We have no control over the nature, content and availability of any other sites, including any social media pages.The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep our website up and running smoothly. However, CUMBRIA CARNIVAL RETRO GAME HIRE takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control, and any ensuing loss of earnings caused directly or indirectly in that event.

We'll update this page whenever our privacy policy changes in any way. If you have any questions or feedback about how we use your data, contact us using the email address above.

The principal contact for the company is: Sarah Louise Frobisher Beeby - Contact: email: ccrg1966@gmail.com